Procedure

If you have an idea of exactly what you would like at your wedding or event, feel free to use our “Pricing” page to see what selection is within your budget. If you’re not sure yet, please email info@stringthings.co.za and we will advise you on what you might like. Once you have decided, please complete our  Wedding Information Form online so that we can send you a quote. At this stage, all enquiries are processed through our head office in Cape Town.


Our Terms and Conditions will be sent at the same time as the quote, which covers all aspects of how we work, and is designed to protect all partied against miscommunication and misunderstandings. A 50% deposit is required on acceptance of the quote, and to book us for your required date. Please note: this deposit is not refundable, even on cancellation.


The next step would be to set up a meeting. This can all be done electronically, or we can meet in person to finalize arrangements and sign all paperwork. Face-to-face meetings are suggested if you’re unsure of what you want, have any special requests, or your wedding or event is in less than one month. 


Two weeks before your wedding or event is the deadline for deciding on or finalizing music choices. Music we do not currently have (see Music tab) is charged for at an additional price. Please be sure that any music you want is included in your quote before you accept it.


One week before the wedding or event, final details will be smoothed out. The remaining 50% balance is also due, and a portfolio of each musician who will be playing at your event will be sent.


One day before, final confirmation will be relayed, to allow for limited final conversations on the day. You will only be contacted on the day of your wedding if there is a serious issue.

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